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Request access to the landlord portal

The Landlord Portal allows landlords who receive payments of Housing Benefit to check payments and review individual cases.

If you do not already have an account you’ll need to request access.

Main name of user(Required)

This person will be able to set up additional users to view the information.

Company name(Required)

Address(Required)

Street Address Address Line 2 City County Postcode

Landlord reference number(Required)

This is the ‘Account ID’ as it shows on your payment schedules.

Email(Required)

This must be an email address that the user has immediate access to. Every time they login they will be sent an online key so that the portal can be accessed.

Telephone number

Declaration

I understand that Redbridge Council is allowing me to access claimants' (tenants') details, as prescribed by law, via the Landlord Portal.

I understand that I am being given access to data held by Redbridge Council on the agreement that I am a landlord in receipt of Housing Benefit for the claimant. I will notify the council at once whenever I cease to be a claimant's landlord.

I agree to protect the security of the data that I have access to and to comply with the Data Protection Act 1998 and all other legal obligations when accessing and using the Landlord Portal. I will not disclose my username or password to any unauthorised person. I will change my password every 30 days and whenever an authorised person with access to the Landlord Portal leave my organisation. I agree not to disclose any information I obtain via this portal to any third parties. I will not deliberately introduce viruses, Trojan horses or any other malware into the system.

I accept that Redbridge Council has the right to revoke my access at any time should they deem necessary.

Check the box to confirm that you have read and understand the above declaration