Forms home Report rental property Please read the privacy statement to know about how we will use your information Privacy Policy "*" indicates required fields 1Start2About you3About the property4About the landlord / letting agent This form is to be completed if you are: You are a Redbridge resident being adversely affected by a privately rented property in your area Renting a private property and have reported a problem to your landlord and/or agent and they have not resolved the problem after 28 days from your complaint Please read the tenants help page found here on our website: Redbridge - Private tenant information The Shelter website has useful template letters that you can use to report repairs to your landlord. If you have not heard from your landlord within 10 working days, we would recommend you send your landlord a reminder letter/email/text. Landlords should normally fix serious hazards such as a broken boiler or an electricity failure within 1 to 3 working days, but less serious hazards such as a dripping tap or ripped carpet may take longer to resolve. Please allow up to 28 days for less serious complaints to be addressed. Are you* A Redbridge resident being adversely affected by a privately rented property in your area Renting a private property and have reported a problem to your landlord and/or agent and they have not resolved the problem after 28 days * Please tick the box to confirm that you have put your complaint formally in writing to your land lord/agent and have allowed them up to 28 days to resolve the issue (unless a serious hazard) About youTitle First Name* Last name* Address*Find addressSelected address URPN Contact number* Email Address* About the propertyType of property*HouseBungalowSelf-contained FlatConverted houseMaisonetteFlat above a shopStudioOtherIf other please describe How is the property used? Groups of individuals sharing facilities House of Multiple Occupation (HMO) Single occupant Single family unit Couple Other If other please describe Are any outbuildings occupied? Yes No How many floors (including loft and basement conversions) does the property have? 3 Floors or Above Less than 3 Floors Approximately how many people live there including any out buildings? Total OccupantsDo these people appear to be related to each other? Yes No HMO = House Of Multiple Occupation (many people sharing a rental property) Selective = Rented to a single household Disrepair = Sub- standard, unsafe Private rental HMO Licence enquiry = un- licenced property reported Void property = Empty property falling to disrepair What is the nature of your enquiry?*General disrepair /unfit private rental HMO - RADDisrepair Council - RADComplaint about disrepair or unfit i.e. overcrowding - Disrepair/Unit privateHMO Overcrowding - RAHSingle household overcrowding - RASDamp, mould, excessive condensation - RADExcessive cold - RADComplaint about an empty property - Void PropertyFaulty boiler - RADElectrical fault - RADFire risk/no smoke alarms - RADWater leak/plumbing issue - RADComplaint about an unlicensed or suspected HMO - Suspected HMOComplaint about an unlicensed or suspected privately rented property - Suspected SelectiveAny tenant experiencing major disrepair or unfit overcrowding issues should report that as the main concern below in the drop down box. All premises reported will automatically be checked for valid property licences during the investigation. Please Note: All premises reported will automatically be checked for valid property licenses during the investigation Address*Find addressSelected address Please enter your postcode or street and click Find address, then select your address from the list of results.Location URPN Please provide as much information as possible in regard to the nature of your enquiry*Please provide as much information as possible in the box below to assist us in our investigation. About the landlord / letting agentPlease enter the details of the landlord / letting agent (if known): Title First Name Last name AddressFind addressSelected address Please enter your postcode or street and click Find address, then select your address from the list of results.Email Address (if known) Contact number (if known) We may wish to contact you to discuss the information you have submitted to us about this property.Do you wish to be contacted by us? Yes No Untitled First Choice Second Choice Third Choice
