Crisis Payments are part of the Council’s Crisis and Resilience Fund (CRF) which is funded by the UK Government.

They provide short term, emergency financial support for residents facing an unexpected or exceptional situation that has caused an immediate financial crisis. Crisis Payments are intended for situations where urgent help is needed, and essential living needs cannot be met without support.

Before considering a financial payment, we will always look at other support that may be available through the council or partner organisations. This might include advice, referrals, or practical help intended to prevent the situation from getting worse.

A Crisis Payment will only be considered where other support options are not enough to resolve the immediate crisis.

Our aim is not just to respond to the crisis, but to help households move towards greater stability and financial resilience wherever possible.

Completing the form
While completing this form, you will be asked to upload documents to support your application. Uploading these as you go will help us process it more quickly.

If you are not able to upload everything straight away, you must send the documents to us within 5 working days, or contact us if you need more time.

These details will be used to contact you and will help us make our decisions quickly.

You cannot continue with the remainder of this application. You will need to apply to the local authority that placed you for assistance.

A carer is someone who provides unpaid care or support to another person who needs help because of illness, disability, or age. This includes people who receive Carer’s Allowance.

A care leaver is a young person aged 16 to 25 who has spent time in the care of their local authority, such as in a foster home, residential care, or under another formal care arrangement, before leaving that care setting

Work Redbridge is a free employment support service provided by the London Borough of Redbridge to assist residents aged 18 and over in finding work, training, volunteering, or self-employment opportunities. The service offers personalised support tailored to individual needs and circumstances.

If you or anyone in your household are interested in work, training, volunteering or self-employment opportunities contact Work Redbridge directly by emailing workredbridge@redbridge.gov.uk or calling 020 8708 2298.

You must provide proof of your household income as part of your application. If the required supporting evidence is not included, a decision may be made to refuse your application.

A debt is money that you borrow from someone, like a person, bank, or company, with the promise to pay it back later. This could include things like loans, credit card balances, or unpaid bills. If you don’t repay on time, there may be extra costs, like interest or late fees. Debts can be incurred for various reasons including personal loans, credit cards, mortgages, and other financial obligations. You may select more than one type of debt. We will review the information provided and if necessary, can refer you for specialist debt advice to assist with your situation.

Expenses are the bills and payments you and your household are responsible for, such as rent, utilities (gas, electricity, water), and debt repayments including credit cards or loans.

You must provide a full and accurate list of all expenses. If expenses are missing or unclear, we may need to ask for further information, which could delay your application or affect our ability to make a decision.