Forms home COVID-19: Financial support during self-isolation If you receive a positive Covid-19 test result or are notified by the NHS to self-isolate because of close contact with someone who has Covid-19, you may be eligible for a £500.00 lump sum payment. From 8 March 2021, this scheme has been extended to parents or guardians who must take time off work to look after a child under the age of 16 who has been instructed to self-isolate by their educational establishment. From 16 August 2021, those who are fully vaccinated or under 18 will not be required to self-isolate if they have been in contact with a person who has tested positive for COVID-19. This means that those falling into this category will not be eligible for a Test and Trace Support Payment. Who may be eligible All applicants must meet the following criteria: Have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive and have engaged with NHS Test and Trace to provide details of your recent contacts Or are staying at home to look after a child under 16 who has been instructed to self-isolate by their educational establishment. Are employed or self-employed and were working prior to the period of self-isolation. Please note, if your child has tested positive for COVID-19, you should register as a close contact and apply in your own right and not on behalf of your child. Are employed or self-employed and were working prior to the period of self-isolation. Are unable to work from home. Will lose income because of not working. Who is not eligible? You will not be eligible for the scheme if you: Were not working immediately before being instructed to self-isolate. You receive a student grant or loan for your living costs. Continue to receive full wages while you self-isolate. Are receiving furlough payments. Can work from home during a period of self-isolation. Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period). Have not received a notification from NHS Test and Trace telling you to self-isolate. Have not responded to messages from NHS Test and Trace. If you are not eligible for a Test and Trace Support Payment and are experiencing financial hardship, please visit https://www.redbridge.gov.uk/coronavirus-information-hub/coronavirus-benefits-support/ for information on other help you may be entitled to. Test and Trace Process A notification from the Test and Trace App is not adequate. You must have had either a test or email sent to you by NHS Test and Trace containing an 8-digit unique identifier, either inviting you to create an account if you test positive, reminding you to do this, or giving advice on self-isolation. It is important that you provide accurate details to NHS Test and Trace either over the phone or by updating your own details online through the link in the text or email. This will enable you to check your personal details such as name, date of birth and postcode. Everyone who has completed the Test and Trace questionnaire will receive a message (sent either via a text message or email or post for people with no access to mobile phone or email) containing the unique 8-character Account ID. If you meet the payment eligibility criteria, we will need to validate your unique 8-digit reference number before the payment can be processed. Eligibility for payments (main scheme) Eligibility for a £500 Test and Trace Support Payment is restricted to people who meet all of the following criteria: You have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive or are staying at home to look after a child under 16 who has been instructed to self-isolate by their educational establishment. You are employed or self-employed; You are unable to work from home You will lose earned income as a result; and You or your partner are currently receiving Universal Credit, Working Tax Credit, income -based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and or Pension Credit. Please note that if you or your partner are entitled to one of these benefits and are not working, you will not be entitled to a Test and Trace Support Payment. If you were not working prior to being instructed to self-isolate, further information about financial help during the pandemic can be found at http://www.redbridge.gov.uk/coronavirus-information-hub/coronavirus-benefits-support/ If you are not receiving one of the benefits listed above you may qualify for the council’s discretionary scheme. Eligibility for payments (discretionary scheme) A discretionary payment of £500 can be made to individuals who meet all the following criteria: You have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive or are staying at home to look after a child under 16 who has been instructed to self-isolate by their educational establishment and; You are employed or self-employed; and You are unable to work from home and will lose earned income as a result. You have capital less than £6,000; and You have applied for a benefit listed in the main scheme or have been refused and have made an appeal against the decision or; You are currently receiving Council Tax Reduction, Personal Independence Payment, Disability Living Allowance or State Retirement Pension or; You are on low incomes and will face financial hardship How to apply You must apply within 42 days of the start of your self-isolation period for us to consider your claim. Before you start to complete the online form, please make sure that you have: Reviewed and completed all of your NHS Test and Trace details such as date of birth and post code Received a notification with a unique 8-digit reference number or in the case of a young person received notification of the need for them to self-isolate from their educational establishment Read and meet the eligibility criteria Have all the appropriate evidence ready to upload To complete the form, you must be prepared to provide: Your notification from NHS Test and Trace asking you to self-isolate (a Unique 8-digit ID number) or in the case of a young person from their educational establishment asking you/them to self-isolate. Your bank statement (showing the account details where the payment will be made), this will need to show your current address Your proof of employment and confirmation from your employer that you cannot work from home If you are self-employed, evidence of trading income from the 2-month period prior to the date your self-isolation started. Providing Evidence Evidence that cannot be provided at the time of the application must be sent by email to testandtracesupportpayments@redbridge.gov.uk within 5 working days. Please quote your National Insurance Number in the subject field of your email. Fraud You may face prosecution if you have manipulated or falsified your position in order to obtain these payments, including failure to self-isolate which puts others at risk. Any payment made as a result of fraud may be subject to claw back, as may any grants paid in error. You may only claim from one council. The Government is supporting Local Councils to make the necessary checks to ensure payments can be verified and have been made correctly. Data Sharing The information you submit here will be processed by Redbridge Council. We need your consent so that we can access your records in the NHS Test and Trace system to confirm that you are eligible for the Self-Isolation Payment Scheme. You can find more information on this via the NHS Test and Trace and Redbridge privacy notices https://contact-tracing.phe.gov.uk/help/privacy-notice https://www.redbridge.gov.uk/about-the-council/privacy-notices/ We will carry out checks with the Department for Work and Pensions (DWP), for verification purposes, Her Majesty’s Revenue and Customs (HMRC), for tax and national insurance purposes, with your employer and with your child’s educational establishment, if you apply for the parents and guardians scheme. We will not share your data with other organisations or individuals outside of the Council for any other purpose. We will provide information to HMRC about any payments we make because Self-Isolation Payments are subject to Tax and National Insurance Contributions. If you are self-employed, you will need to declare the payment on your self-assessment tax return. Your rights under the Data Protection Act 2018 allow you to object to any automated-decision making used in this process. If you do, there may be a significant delay in the processing of your application. We never sell your data to third parties or use it for marketing purposes without your consent. All information is processed in accordance with the Council’s data protection policy. If you wish to request any changes to the way your data is used for the purposes of processing this application, including the withdrawal of consent , you can exercise your rights under GDPR in writing to the Council’s Data Protection Officer. If you do withdraw your consent, we will not be able to continue payments to you. Your consent is necessary to establish your eligibility and to authorise any payments made. In submitting an application you must confirm that you have read, understood and consented to your data being processed in this way for the purposes of assessing your eligibility for a Test and Trace Support Payment. If you have any questions please email us at testandtracesupportpayments@redbridge.gov.uk or visit our frequently asked questions page. Are you claiming a test and trace isolation payment because(Required)You have tested positive for COVID-19 or have been in contact with someone who has tested positive for COVID-19 and received notification from NHS Test and Trace to self-isolate?You are taking time off work as the parent or guardian of a child aged under 16 who has been instructed to self-isolate by their educational establishment i.e., school or nursery?Please select one of the above Are you applying as you are the parent or guardian of a child aged under 16 who has been instructed to self isolate by their educational establishment i.e., school or nursery?(Required)YesNoPlease upload a copy of your child’s NHS Test and Trace notification or the notification you received from your child’s school or nurseryYou can send this later to testandtracesupportpayments@redbridge.gov.uk but please be aware that we will not process your application until we have proof of the notification.Please enter the date your child’s self-isolation period started(Required)Your child’s detailsFirst name(Required)Last name(Required)Age(Required)Main address(Required) Address Line 1 Address Line 2 City AberdeenshireAngus/ForfarshireArgyllshireAyrshireBanffshireBedfordshireBerkshireBerwickshireBlaenau GwentBridgendBuckinghamshireButeshireCaerphillyCaithnessCambridgeshireCardiffCarmarthenshireCeredigionCheshireClackmannanshireConwyCornwallCromartyshireCumberlandDenbighshireDerbyshireDevonDorsetDumfriesshireDunbartonshire/DumbartonshireDurhamEast Lothian/HaddingtonshireEssexFifeFlintshireGloucestershireGwyneddHampshireHerefordshireHertfordshireHuntingdonshireInverness-shireIsle of AngleseyKentKincardineshireKinross-shireKirkcudbrightshireLanarkshireLancashireLeicestershireLincolnshireLondonMerthyr TydfilMiddlesexMidlothian/EdinburghshireMonmouthshireMorayshireNairnshireNeath Port TalbotNewportNorfolkNorthamptonshireNorthumberlandNottinghamshireOrkneyOxfordshirePeeblesshirePembrokeshirePerthshirePowysRenfrewshireRhondda Cynon TaffRoss-shireRoxburghshireRutlandSelkirkshireShetlandShropshireSomersetStaffordshireStirlingshireSuffolkSurreySussexSutherlandSwanseaTorfaenVale of GlamorganWarwickshireWest Lothian/LinlithgowshireWestmorlandWigtownshireWiltshireWorcestershireWrexhamYorkshire County Postcode Child’s education setting(Required)Child’s year group(Required)If your child is aged between 16 and 25, please upload a copy of their Education, Health and Care PlanYou can send this later to testandtracesupportpayments@redbridge.gov.uk but please be aware that we will not process your application until we have proof of the Education, Health and Care Plan. Sorry - you do not qualifyWe are sorry but you do not qualify for the test and trace isolation payment. If you are on a low income and would like some information about the help and support available to you, please visit Redbridge Council Benefits. Independent organisations who can offer support with financial information and advice are: Citizens Advice Stepchange Money Advice Service COVID-19Have you tested positive for COVID-19?(Required)YesNo Contact with someoneHave you been in contact with someone who has tested positive for COVID-19 and received notification from NHS Test and Trace to self-isolate?(Required)YesNo NHS self-isolation Account ID (contact)Please note that to be eligible for the payment the claim must be made no later than 14 days after the period of self-isolation ended. Is the person who has tested positive a member of your household?(Required)YesNoPlease enter the Account ID you received from NHS Test and Trace(Required)Help: This Account ID will have been issued to you by the NHS by email, text or phonePlease upload a copy of your NHS Test and Trace notificationHelp: This is the text or email you received from the NHS advising you that you needed to self-isolate for up to 14 days because you have been in contact with someone who has tested positive for COVID-19. You can send this later to testandtracesupportpayments@redbridge.gov.uk but please be aware that we will not process your application until we have received this.Please enter the date your self-isolation period started(Required)Help: Please enter the date using the DD/MM/YYYY format. Your period of self-isolation must have started on 28/09/2020 or a later date. NHS self-isolation Account IDPlease note that to be eligible for the payment the claim must be made no later than 14 days after the period of self-isolation ended. Please enter your COVID-19 Account ID(Required)Help: This Account ID will have been issued to you by the NHS by email, text or phone. It is the Account ID you were given if you have tested positive so that you can log into the NHS Test and Trace website to record details such as your contacts to help the Government manage the spread of coronavirus.Please upload a copy of your NHS Test and Trace NotificationPlease enter the date your self-isolation period started(Required)Help: This is the date you tested positive for COVID-19 or the date you first developed symptoms Please enter the date using the DD/MM/YYYY format. Employment statusAre you?(Required)EmployedSelf-employedNot workingHelp: If you are both employed and self-employed, please select the main option that will result in you losing most income as a result of self-isolating e.g. where you have no entitlement to statutory sick pay if self-employed or where your full wages will not be covered by your employer if you self-isolate. Job roleWhat is your job role?(Required)Help: e.g. Administrative Assistant/ Sales Advisor If you have more than one job, please provide the details of one that you will lose most income from as a result of self-isolating.Employers name(Required)Employers address(Required) Address Line 1 Address Line 2 City AberdeenshireAngus/ForfarshireArgyllshireAyrshireBanffshireBedfordshireBerkshireBerwickshireBlaenau GwentBridgendBuckinghamshireButeshireCaerphillyCaithnessCambridgeshireCardiffCarmarthenshireCeredigionCheshireClackmannanshireConwyCornwallCromartyshireCumberlandDenbighshireDerbyshireDevonDorsetDumfriesshireDunbartonshire/DumbartonshireDurhamEast Lothian/HaddingtonshireEssexFifeFlintshireGloucestershireGwyneddHampshireHerefordshireHertfordshireHuntingdonshireInverness-shireIsle of AngleseyKentKincardineshireKinross-shireKirkcudbrightshireLanarkshireLancashireLeicestershireLincolnshireLondonMerthyr TydfilMiddlesexMidlothian/EdinburghshireMonmouthshireMorayshireNairnshireNeath Port TalbotNewportNorfolkNorthamptonshireNorthumberlandNottinghamshireOrkneyOxfordshirePeeblesshirePembrokeshirePerthshirePowysRenfrewshireRhondda Cynon TaffRoss-shireRoxburghshireRutlandSelkirkshireShetlandShropshireSomersetStaffordshireStirlingshireSuffolkSurreySussexSutherlandSwanseaTorfaenVale of GlamorganWarwickshireWest Lothian/LinlithgowshireWestmorlandWigtownshireWiltshireWorcestershireWrexhamYorkshire County Postcode Their contact telephone number(Required)Are you able to work from home?(Required)YesNoWill you have a reduction in earned income?(Required)YesNoPlease upload a copy of your most recent pay slip (no more than two months old)Help: This should be your most recent pay slip. You can send this later to testandtracesupportpayments@redbridge.gov.uk but please be aware that we will not process your application until we have proof of your earnings. Self-employedWhat is your job role?(Required)Help: e.g. Electrician/Taxi Driver/HairdresserName of Business/ Limited Company(Required)Business address(Required) Address Line 1 Address Line 2 City AberdeenshireAngus/ForfarshireArgyllshireAyrshireBanffshireBedfordshireBerkshireBerwickshireBlaenau GwentBridgendBuckinghamshireButeshireCaerphillyCaithnessCambridgeshireCardiffCarmarthenshireCeredigionCheshireClackmannanshireConwyCornwallCromartyshireCumberlandDenbighshireDerbyshireDevonDorsetDumfriesshireDunbartonshire/DumbartonshireDurhamEast Lothian/HaddingtonshireEssexFifeFlintshireGloucestershireGwyneddHampshireHerefordshireHertfordshireHuntingdonshireInverness-shireIsle of AngleseyKentKincardineshireKinross-shireKirkcudbrightshireLanarkshireLancashireLeicestershireLincolnshireLondonMerthyr TydfilMiddlesexMidlothian/EdinburghshireMonmouthshireMorayshireNairnshireNeath Port TalbotNewportNorfolkNorthamptonshireNorthumberlandNottinghamshireOrkneyOxfordshirePeeblesshirePembrokeshirePerthshirePowysRenfrewshireRhondda Cynon TaffRoss-shireRoxburghshireRutlandSelkirkshireShetlandShropshireSomersetStaffordshireStirlingshireSuffolkSurreySussexSutherlandSwanseaTorfaenVale of GlamorganWarwickshireWest Lothian/LinlithgowshireWestmorlandWigtownshireWiltshireWorcestershireWrexhamYorkshire County Postcode Are you able to work from home?(Required)YesNoWill you have a reduction in earned income?(Required)YesNoPlease provide proof of your self-employed statusHelp: This can be a copy of your most recent accounts, evidence of self-assessment returns or a recent bank statement for your business account (no more than two months old). You can send this later to testandtracesupportpayments@reddbridge.gov.uk but please be aware that we will not process your application until we have received this. Sick payPlease indicate if you are entitled to any of the following(Required)Full Sick pay*Statutory Sick payNo Sick payHelp: *Full Sick pay i.e. your full wage is covered by your employer during your period of self-isolation. BenefitsAre you or your partner who lives in the same household as you currently receiving any of the following benefits? Universal Credit Working Tax Credit Income-related Employment and Support Allowance Housing Benefit Income Support Income based Job Seeker’s Allowance Pension Credit Are you or your partner in receipt of any of these benefits?(Required)YesNo Sorry – you do not qualify for a test and trace support payment but you may wish to apply for a discretionary payment of up to £500.Do you wish to apply for a discretionary payment?(Required)YesNoAre you currently in receipt of any of the following benefits?(Required) Personal Independence Payments or Disability Living Allowance State Retirement Pension Council Tax Reduction None Help: Please tick all that apply.Have you recently claimed a state benefit and are waiting for an outcome?(Required)YesNoWhich benefit have you claimed?(Required)Please enter the date you claimed this benefit(Required)Help: Please enter the date using the DD/MM/YYYY format.Do you have an outstanding appeal relating to a state benefit?(Required)YesNoWhich benefit is this for?(Required)Please enter the date you made your appeal(Required)Help: Please enter the date using the DD/MM/YYYY format.How much are your total savings?(Required) Which benefitsPlease tick which benefits you or your partner receive(Required) Universal Credit Working Tax Credit Income-related Employment and Support Allowance Housing Benefit Income Support Income based Job Seeker’s Allowance Pension Credit If your partner is in receipt of the benefit above please provide their detailsPartner's first namePartner's last namePartner's National Insurance (NI) numberPartner's date of birth NI numberPlease enter your National Insurance (NI) number(Required)Please enter your date of birth(Required) Banking informationAccount holders name(Required)Help: Please enter your details carefully and check them before moving on to the next page. This must be an account in your name as this will be the account into which any eligible self-isolation payment you are entitled to will be paid.Account number(Required)Sort code(Required)Help: Sort codes must be entered without hyphens or spaces i.e. 112233Name of Bank/Building Society(Required)Please upload a copy of your most recent bank statement (no more than two months old)Help: If you are employed, this bank statement should also include proof of employment i.e. shows wages being paid in. You can send this later to testandtracesupportpayments@reddbridge.gov.uk but please be aware that we will not process your application until we have received this. Is this form being completed by someone elseIs this form being completed on your behalf by someone else?(Required)YesNo Details of person completing the form - 3rd party applicationTitle(Required)Please selectMrMrsMissMsOtherPlease state your title(Required)First name(Required)Last name(Required)Your relationship to claimant(Required)Reason(s) for you completing the form on their behalf(Required) Claimants detailsTitle(Required)Please selectMrMrsMissMsOtherPlease state your title(Required)First name(Required)Middle name(s)Last name(Required)Contact telephone number(Required)Contact email address(Required) Home address using postcode lookup(Required)Find addressSelected address I am unable to find my Redbridge address using the postcode lookup Yes Redbridge home address entered manually(Required) Address Line 1 Address Line 2 City AberdeenshireAngus/ForfarshireArgyllshireAyrshireBanffshireBedfordshireBerkshireBerwickshireBlaenau GwentBridgendBuckinghamshireButeshireCaerphillyCaithnessCambridgeshireCardiffCarmarthenshireCeredigionCheshireClackmannanshireConwyCornwallCromartyshireCumberlandDenbighshireDerbyshireDevonDorsetDumfriesshireDunbartonshire/DumbartonshireDurhamEast Lothian/HaddingtonshireEssexFifeFlintshireGloucestershireGwyneddHampshireHerefordshireHertfordshireHuntingdonshireInverness-shireIsle of AngleseyKentKincardineshireKinross-shireKirkcudbrightshireLanarkshireLancashireLeicestershireLincolnshireLondonMerthyr TydfilMiddlesexMidlothian/EdinburghshireMonmouthshireMorayshireNairnshireNeath Port TalbotNewportNorfolkNorthamptonshireNorthumberlandNottinghamshireOrkneyOxfordshirePeeblesshirePembrokeshirePerthshirePowysRenfrewshireRhondda Cynon TaffRoss-shireRoxburghshireRutlandSelkirkshireShetlandShropshireSomersetStaffordshireStirlingshireSuffolkSurreySussexSutherlandSwanseaTorfaenVale of GlamorganWarwickshireWest Lothian/LinlithgowshireWestmorlandWigtownshireWiltshireWorcestershireWrexhamYorkshire County Postcode Declaration I confirm that the information I have provided is true and accurate. I agree to self-isolate for the required period and understand that if I fail to do will be required to pay the funds back. I confirm that I have received notification from NHS Test and Trace and have either tested positive for COVID-19 or have been in contact with a positive case and advised to self-isolate. I understand that I may face prosecution if I have manipulated or falsified my position in order to obtain these payments, including failure to self-isolate which puts others at risk. Any payment made as a result of fraud may be subject to claw back, as may any grants paid in error. The Government is supporting Local Councils to make the necessary checks to ensure payments can be verified and have been made correctly. Please tick the box to confirm you have read and understood the above declaration(Required) I confirm Data SharingThe information you submit here will be processed by Redbridge Council. We need your consent so that we can access your records in the NHS Test and Trace system known as CTAS, to confirm that you are eligible for the Self-Isolation Payment Scheme. You can find more information on this via the NHS Test and Trace Privacy Notice https://contact-tracing.phe.gov.uk/help/privacy-notice We will carry out checks with the Department for Work and Pensions (DWP), for verification purposes, Her Majesty’s Revenue and Customs (HMRC), for tax and national insurance purposes, and with your employer. We will not share your data with other organisations or individuals outside of the Council for any other purpose. We will provide information to HMRC about any payments we make because Self-Isolation Payments are subject to Tax and National Insurance Contributions. If you are self-employed, you will need to declare the payment on your self-assessment tax return. Your rights under the Data Protection Act 2018 allow you to object to any automated-decision making used in this process. If you do, there may be a significant delay in the processing of your application. We never sell your data to third parties or use it for marketing purposes without your consent. All information is processed in accordance with the Council’s data protection policy. If you wish to request any changes to the way your data is used for the purposes of processing this application, including the withdrawal of consent , you can exercise your rights under GDPR in writing to the Council’s Data Protection Officer. If you do withdraw your consent, we will not be able to continue payments to you. Your consent is necessary to establish your eligibility and to authorise any payments made.I have read, understood and consent to my data being processed in this way for the purposes of assessing my eligibility for Test and Trace Support Payments(Required) I consent Confirmation of supplied detailsPlease check the details below before pressing the "submit" button.{all_fields} Sorry - you do not qualifyWe are sorry but you do not qualify for the test and trace isolation payment. If you are on a low income and would like some information about the help and support available to you, please visit Redbridge Council Benefits. Independent organisations who can offer support with financial information and advice are: Citizens Advice Stepchange Money Advice Service
