Forms home Contact Us What does your query relate to?Please select the service you require:Please selectAdult and children's servicesAnti-social behaviourBenefitsBins, waste and recyclingBirths, deaths, marriages and citizenshipBuilding ControlCouncil TaxEnvironmental HealthFreedom of InformationHighwaysHousingParkingPlanningTrading standardsVoting and electionsAdult and children's servicesAdult and children's services enquiry typePlease selectReport abuse of a vulnerable adultAdoptionFosteringBlue Badge enquiriesOther adult services enquiryOther children's services enquiryView our webpage for advice and support on abuse of a vulnerable adultFind out more about adoption and how to locate birth records. Information and guidance on becoming a foster carerFind out more and apply for a Blue BadgeFor more information on adult services, visit Redbridge MyLifeFor more information on children's services, visit Families Information Direct (FiND)Anti-social behaviourAnti-social behaviour enquiry typePlease selectReport noise or anti-social behaviourReport noise in the street or substance misuseMake a report about an enviro-crime (such as fly-tipping)Make a report for nuisance bonfiresOther anti-social behaviour enquiryTechnical issueTo report noise or anti-social behaviour happening now, call the Community Protection Team on 020 8478 4679, view more information on their hours of service. You can notify us of historic, ongoing or recurring ASB and noise issues online via our ASB Report It formWe do not deal with excessive noise in the street or drug use. The use and dealing of drugs is a criminal offence and should be reported to the Police To report issues including fly-tipping, abandoned vehicles and other environmental crimes, please use our Report It function. There are no by-laws specifically banning or controlling bonfires. However frequent bonfires can cause a nuisance to neighbours. Monday to Friday, 9am to 5pm you can contact the Environmental Health Team on 020 8554 5000. Outside normal office hours, you can contact the Community Protection team on 020 8478 4679. To make an antisocial behaviour report or enquiry, please use our online form. Name* First Last Email address* Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.ParkingParking enquiry typePlease selectPay, review or contest a Penalty Charge Notice (PCN)Apply for a parking permitObstruction and clampingBlue Badge enquiriesDropped kerbsOther parking enquiryTechnical issuesPlease visit our PCN webpage to pay, review or contest a PCN.Please visit our parking permits webpage to apply for resident, visitor, business or essential user permits.To report a vehicle obstruction please contact the Parking management team on 020 8708 3636 from 8.30am to 5pm on Monday to Friday or APCOA Parking on 020 8708 5211 at all other times. Please visit our Obstructions and clamping webpage for more informationFind out more and apply for a Blue BadgeApply for a dropped kerb (footway crossing) or find out if you need planning permissionsName* First Last Email address* Please provide details of your issue*Enquiry details*Please upload your photo evidence if applicableMax. file size: 10 MB.Bins, waste and recyclingBins, waste and recycling enquiry typePlease selectMissed collectionsBulky waste orderGarden wasteSpillagesOrder a recycle boxCommercial/trade wasteTechnical issuesOther enquiryVisit our recycling and refuse webpage to view your collection dates, report a missed collection or find your recycling points. Book a bulky waste collection Find out how to dispose of your garden wasteMake a spillage report You can order a recycle box onlineIf you would like us to dispose of the waste from your business, please email us or call 020 8708 5113 to set up a trade waste agreement. For more information, visit the commercial and trade waste webpage.Name* First Last Address*Find addressSelected address Email address* Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.Births, deaths, marriages and citizenshipBirths, deaths, marriages and citizenship enquiry typePlease selectOrder a copy certificateBook Register Office appointmentOther births, deaths, marriages and citizenshipCemeteries enquiryTechnical issueCopies of certificates for births, deaths, marriages and civil partnerships that have taken place in Redbridge are available to order. Find out how you can order yours onlineYou must have a Redbridge account to book your Register Office appointment. Find out how you register for an account or book an appointment.Please tell us what your enquiry is. This enquiry will be directed to Westerleigh who are our bereavement services provider. Find out more about Westerleigh and cemeteries in Redbridge.Name* First Last Email address* Telephone Please provide details of your issue*Enquiry details*Please upload your photo evidence if applicableMax. file size: 10 MB.BenefitsBenefits enquiry typePlease selectApply for housing benefitReport a changeReport benefit fraudApply for a Blue BadgeOther benefits enquiryTechnical issue Visit the Apply for Housing Benefit webpage to complete this service.Please visit our Benefits webpage to find out how you can report a change of circumstances. Visit the GOV.UK website to report benefit fraudFind out more and apply for a Blue BadgeName* First Last Email address* Telephone number* Please tick this box if you are completing on behalf of someone else Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.Building ControlBuilding Control enquiry typePlease selectApply for building regulation consentSearch for building control applicationsReporting a dangerous building or structureRequest an archived documentOther building control enquiryTechnical issueVisit our webpage to apply for building regulation consent Search for building control applications by reference number, location, date or wardIf you are reporting a dangerous structure you should contact our office by phone. Monday to Friday, between 8.30am to 5pm call the Building Control Team on 020 8708 2529, between 5pm and 6pm please call the Customer Contact Centre on 020 8554 5000. If it is out of hours (between 6pm and 8.30am and weekends) please call 020 8708 5897. If you need to obtain a copy of an archived planning or building control document such as a decision notice, approved plan or a completion certificate, please visit the website and complete the archived document request formName* First Last Email address* Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.Council TaxCouncil Tax enquiry typePlease selectPaying your Council TaxReport a changeCouncil Tax discounts and exemptionsSet up direct debit paymentsSign up for e-billingSummons and enforcement enquiryOther Council Tax enquiryTechnical issuesFind out how to set up a Council Tax direct debit online and alternative methods of payment.FInd out how you can report a change to your Council Tax information.Find out about and apply for a discount or exemption.Read the instructions on how to set up a direct debit onlineYou can sign up for e-billing hereName* First Last Email address* Telephone number* Council Tax account number* AddressFind addressSelected address Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.Environmental HealthEnvironmental health enquiry typePlease selectPest controlReport a pest nuisanceRequest a treatmentOther environmental health enquiryFind out more about the pests we do and don't deal with and our fees and charges. To book a pest control treatment email us at community.safety@redbridge.gov.uk or call our Customer Contact Centre on 020 8554 5000.If you would like to report a pest nuisance, please use our online form.If you would like to request a pest control treatment, please visit our pest control appointment page.If you would like to make an environmental health enquiry, please use our online form.Freedom of InformationFreedom of information enquiry typePlease selectMake a Freedom of Information (FOI) requestView previous FOI requestsComplete a Freedom of Information request formView previous Freedom of Information requestsHighwaysHighways enquiry typePlease selectReport a broken street lightReport a potholeReport an abandoned vehicleReport another highways issueRoadworks and closuresDisposing of an unwanted vehicleApply for a dropped kerbReport a fallen treeWeeds, shrubs and grassOther highways enquiryTechnical issue Report a broken street lightReport a pothole in the roadReport an abandoned vehicleFind out what other issues you can reportFind out about current roadworks and closuresFind out how you can dispose of unwanted vehiclesApply for a dropped kerbReport a fallen treeReport weeds, shrubs and grassName* First Last Email address* Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.HousingHousing enquiry typePlease selectApply for social housingHomeless applicationsFacing evictionPrivate rentalsOther housing enquiryTechnical issueYou can find out more or apply for social housing onlineFill in the Housing Advice form for help on homelessness. If you are facing eviction find out what you can do Find out about licences to rent out properties, landlord and private tenants responsibilities and more on our Private rentals webapgeName* First Last Email address* Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.PlanningPlanning enquiry typePlease selectDo I need planning permission?Make a planning applicationSearch and comment on planning applicationsRequest a copy of an archived planning documentOther planning enquiryPlanning permission or building regulation consent may be required before you start any work on your home improvements or building projects. Find out if you need permissionVisit our webpage to make a planning application Search for and comment on planning applications anywhere in Redbridge.If you need to obtain a copy of an archived planning or building control document such as a decision notice, approved plan or a completion certificate, please visit the website and complete the archived document request formName* First Last Address (or application reference) enquiry relates to* Email address* Enquiry details*HiddenPlease provide details of your issueHiddenPlease upload your photo evidence if applicableMax. file size: 10 MB.AttachmentsMax. file size: 10 MB.SchoolsSchools enquiry typePlease selectWaiting listSchool admissionsOther schools enquiryTechnical issueFind out how school waiting lists work or check your child's place on the waiting list For information on primary or secondary school admissions, in year admissions, appeals and more visit our school admissions web pages.Name* First Last Email address* Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.Trading standardsTrading standards enquiry typePlease selectBusiness advice and enforcementReporting bogus callersReport underage salesReporting a scamOther trading standards enquiryTechnical issueIf you are a business which sells goods and services to consumers and require advice and information to help you comply with trading standards legislation, you can visit Business Companion. It offers both concise and in-depth advice free and impartial. If you think a “bogus caller” or “rogue trader” has called at your door or have been a victim of crime dial 999 and try to give the Police a description of the person. If you see something suspicious or want more advice about doorstep crime, contact the Police on 101 or Citizens Advice on 03454 040 506 for advice.If you suspect that a shop in Redbridge is selling any age-restricted goods to children, you can report them by contacting the Citizens Advice consumer service on 03454 04 05 06 who will pass the details to us. Find out more about age restricted productsCall Action Fraud on 0300 123 2040 to report fraud, attempted fraud or cyber crime. This service is available 24 hours a day, 7 days a week for businesses, charities and organisations. When you report you will receive a Police crime reference number. Find out more about protecting your personal informationName* First Last Email* Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.Voting and electionsVoting and elections enquiry typePlease selectRegister to voteRequest a Postal or Proxy VoteOther voting or elections enquiryTechnical issueYou can register to vote online. You will need to provide your date of birth and National Insurance number if you have one. You can download an application to vote by post or proxy from the Your Vote Matters website. Name* First Last Email* Enquiry details*Please provide details of your issue*Please upload your photo evidence if applicableMax. file size: 10 MB.
