Redbridge e-forms Renters’ Rights Act – report an issue Privacy policy Please read the Civic Pride privacy notice to know about how we will use your information. Before completing this form, please review the Guide to the Renters’ Rights Act (official overview for tenants & landlords) This form must only be used to report issues relating to the Renters’ Rights Act 2025 for private rented tenancies. This form should not be used to report issues related to the Housing Act 2004 e.g. property conditions, disrepair (including damp and mould), overcrowding, property licensing. Please complete the Council’s report a private rented property form instead. Please select(Required) I confirm I have read and understood the above information. Are you(Required) The tenant A neighbour Support worker / professional (organisation) Other Please provide more information(Required)Please specify(Required) Are you reporting on behalf of someone else?(Required) Yes No Relation to the individual(Required)Your first name(Required)Your last name(Required)Organisation (if applicable)Your contact phone number(Required)Your email(Required) If you are reporting on behalf of someone else, please provide their details. About you First name(Required)Last name(Required)Contact phone number(Required)Email(Required) Does the tenant require additional support?(Required) Yes No Please select Disability Mental health support Language support Safeguarding concern Property Information Property address(Required)Find addressSelected address Type of property(Required) Private rented home Social housing Temporary accommodation Other Please specify(Required) Property Information Number of people living at the property(Required)Number of children/vulnerable persons and ages (if known)Number of households sharing the property(Required)A household is a single person, a couple or relatives of the same family. Other persons who do not fit this criteria would be considered as separate households. Property Information Landlord or letting agent name (if known)Do you have landlord/agent contact details?(Required) Yes No Please tell us their contact details(Required) Have you ever lived at the property?(Required) Yes No Do you currently live there?(Required) Yes No What date did you leave?(Required) Day Month Year Nature of the issue Guidance: GOV.UK guidance for tenants on grounds for possession (opens in a new tab) GOV.UK guidance for private tenants on notices of possession served before 1 May 2026 (opens in a new tab) GOV.UK guidance for private tenants on notices of possession served after 1 May 2026 (opens in a new tab) GOV.UK guidance for private tenants on harassment and illegal eviction (opens in a new tab) GOV.UK Renters’ Rights Act overview for tenants (opens in a new tab) A. Eviction & tenancy practicePlease select all that apply. Unlawful eviction or harassment of an occupier Attempting to end a tenancy orally or using an invalid notice Serving an eviction notice outside the prescribed Section 8 process Attempting to let a property for a fixed term Relying on a possession ground without a genuine belief possession can be obtained Failing to give the tenant the required prior written notice that a possession ground requiring notice may be relied upon Reletting or remarketing a property before the expiry of the 12‑month protected period after relying on sale or move‑in grounds Guidance: GOV.UK tenancy agreements guidance for landlords and letting agents (opens in new tab) GOV.UK assured periodic tenancies guidance for tenants (opens in new tab) GOV.UK guidance on written tenancy information for landlords and letting agents (opens in new tab) GOV.UK Renters’ Rights Act overview for tenants (opens in new tab) B. Tenant information & written terms failuresPlease select all that apply. Failure to provide a written statement of tenancy terms Failure to provide existing tenants with required legal information Guidance: GOV.UK guidance on fees landlords and letting agents can charge as part of a tenancy (opens in new tab) GOV.UK guidance on rent payments and deposits for landlords and letting agents (opens in new tab) GOV.UK Renters’ Rights Act overview for tenants (opens in new tab) GOV.UK guidance for tenants on rent increases for assured periodic tenancies (opens in new tab) C. Rent advertising, rent bidding & rent amountPlease select all that apply. Marketing a property without stating the rent Inviting or encouraging offers above the advertised rent Accepting an offer above the advertised rent Increasing rent required process not followed Guidance: GOV.UK Renters’ Rights Act overview for tenants (opens in new tab) GOV.UK guidance for tenants on rental discrimination (opens in new tab) D. Discrimination against prospective tenantsPlease select all that apply. Discriminating against tenants because they receive benefits or have children Guidance: GOV.UK guidance on requests from tenants to keep pets for landlords and letting agents (opens in a new tab) E. Right to request a petPlease select all that apply. Request not considered within 28 days Unreasonable reason for refusal Description of what happened Please describe what happened, when it happened, how it affected you, and any action taken by the landlord or agent Evidence Document uploadPlease upload where possible Tenancy agreement Rent increase notice Eviction notice/messages Emails/texts Photos/screenshots Drop files here or Select files Max. file size: 50 MB. Declaration Please select(Required) I confirm that the information provided is true to the best of my knowledge.
